Industries
Olakai for Professional Services
Turn AI into billable leverage.
Law firms, consulting firms, and accounting practices live and die by utilization. Olakai measures exactly how much AI is saving each engagement, each practitioner, and each client — so leverage stops being a guess and becomes a number.
Measure the leverage, practitioner by practitioner.
Your associates use Harvey for contract review. Your consultants use ChatGPT to draft deliverables. Your accountants use AI for tax research and anomaly detection. And nobody knows which of those tools are actually saving billable hours versus just adding cost.
Professional services live and die by utilization. AI should be a leverage multiplier — but only if you can measure how much time each tool saves, per practitioner, per engagement, and catch the unauthorized ones running on client data. That’s what Olakai does.
By the Numbers
Only 20% of professional services organizations currently measure AI ROI.
80% of AI investments go unmeasured — making it impossible to know what’s working and what’s wasting money.
Three lenses, one platform
Olakai is one platform with one data model and one set of controls. Assistive IQ, Coding IQ, and Agent IQ are the three lenses you use to look at it — they share data, share context, and share Kai. What you learn in one lens is immediately visible in the others.
Assistive IQ
Track Harvey, Copilot, ChatGPT, and the long tail of practitioner AI tools across every practice group. See who’s using what and what it’s actually saving.
Coding IQ
Measure AI coding tool ROI across the dev teams behind your client portals and proprietary tools.
Agent IQ
Measure every research, drafting, and review agent against billable hours saved and quality scores. Prove leverage gains to partners with hard numbers.
The KPIs that matter in professional services
Every pillar gives you a different lens on AI performance. Here are the metrics that matter most for professional services organizations — measured by Olakai, across every vendor, every team.
Assistive IQ
Billable hours leverage
Hours of AI-augmented work per practitioner per week
Tool utilization
% of Harvey/Copilot/ChatGPT licenses actively used
Shadow AI in client work
Unauthorized tools touching client-privileged data
Coding IQ
Portal development velocity
Cycle time delta for client portal and internal tool teams
AI adoption
Which dev teams are using AI coding tools
Cost efficiency
Tool spend per PR on proprietary platform builds
Agent IQ
Research agent output
Documents reviewed or synthesized per agent per day
Contract review speed
Hours saved per contract through AI drafting agents
Quality score
Accuracy rate of AI-drafted deliverables before human review
Why Measurement Changes Everything
From Proposal Guesswork to Proven Impact
Stop wondering whether AI-generated proposals actually win more business. Measure win rates, deal sizes, and creation time to prove your investment is paying off and double down on what works.
From Legal Bottleneck to Scalable Review
Measure contracts per attorney and risky clauses caught. Prove to firm leadership that legal is scaling capacity without adding headcount, turning a cost center into a competitive advantage.
From Talent Scramble to Strategic Hiring
Track time-to-fill and first-year retention for AI-screened candidates. When you can prove better hires happen faster, recruiting becomes a measurable competitive weapon.
From Retention Guessing to Revenue Protection
Instead of hoping churn models work, measure exactly how many clients were saved, how much revenue was retained, and what each intervention costs versus what it protects.
From Shadow AI Risk to Controlled Adoption
Replace “block everything” with “measure and govern.” See which unsanctioned tools professionals use on client work, quantify the confidentiality risk, and bring high-value usage into the fold with proper oversight.
From Pipeline Noise to Partner Precision
Measure how AI lead qualification focuses partner time on the right opportunities. When you can quantify win rates and deal sizes by lead source, business development becomes a science.
Ask your AI program a question. Get a reasoned answer.
Kai is the conversational layer across every Olakai data source. Anyone in the business can ask the questions that matter, and Kai pulls the data, runs the analysis, and shows the reasoning behind every answer.
“How many partner-equivalent hours did AI save us last quarter, and which practice group has the highest leverage?”
Explore Olakai on your own terms.
Drop your work email below and we’ll send you a private link to a live Olakai environment — pre-loaded with realistic professional services data so you can click around at your own pace, run a few Kai queries, and see exactly what your AI program would look like inside the platform.
No account to create. No demo call to book. No commitment. If you want a guided walkthrough after, we’re one click away.