Episode 5 December 30, 2025 36 min

Breaking Through Voice AI Accuracy Barriers

Most voice AI systems hit an 83% accuracy ceiling before requiring human intervention—killing ROI for businesses operating on razor-thin margins. Justin Foster, serial founder and CRO of Incept AI, reveals how his team broke through to 97% accuracy and the deployment playbook that actually works. Discover the three-dimensional bottleneck strangling voice AI adoption and why the 90% non-intervention rate is the economic threshold separating scalable systems from expensive experiments.

73% of businesses say accuracy is why they don’t adopt voice AI. The ceiling? 83%. That’s where most voice AI systems hit before needing human intervention. In this episode, Justin Foster (Co-Founder & CRO of Incept AI) reveals how his company broke through to 97% accuracy, and shares the deployment playbook that actually works when AI meets noisy, chaotic reality.

Justin’s been through multiple exits, and co-founded LiveClicker before building Incept. He’s raised $3M from Rally Ventures to solve what kills voice AI: the three-dimensional bottleneck of audio quality, latency, and economics in high-pressure customer environments.

This isn’t about technology specs. It’s about the business model, deployment strategy, and hard-earned lessons that separate voice AI that scales from expensive experiments that burn budget.

Guests & Hosts

Olakai

Paul Brzozowski is the founder and CEO of Olakai, a pioneering technology company focused on innovative solutions in digital transformation and AI-driven business strategies. With over two decades of experience in technology leadership and entrepreneurship, Paul has consistently demonstrated expertise in helping organizations leverage cutting-edge technologies to drive operational efficiency and competitive advantage. His strategic insights and hands-on approach have positioned him as a respected thought leader in the intersection of technology, innovation, and business growth.

Co-Founder & CRO, Incept AI

Justin Foster is the Co-Founder and Chief Revenue Officer of Incept AI, where he leads strategic growth and business development in the artificial intelligence and machine learning space. With a deep background in technology entrepreneurship, Justin has been instrumental in driving innovative AI solutions that help enterprises transform their operational capabilities and customer engagement strategies. His expertise spans AI commercialization, go-to-market strategies, and helping organizations leverage cutting-edge machine learning technologies to drive meaningful business outcomes.

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