The Platform | Measure ROI · Govern Risk · Custom KPIs · Monitor AI · Shadow AI
Measure What Matters Most
Custom Dashboards. Business Metrics. Real-Time KPIs.
The AI Measurement Problem
Your AI dashboards are full of data that nobody trusts. Token counts, API calls, and model latency might impress engineers, but they mean nothing to the CFO asking “What’s the ROI?” The metrics your AI vendors provide measure activity, not outcomes. And the business metrics that actually matter—cost per resolution, time saved, revenue influenced—require manual assembly from a dozen different sources.
Without KPIs that speak your stakeholders’ language, AI investments look like cost centers instead of value drivers.
Vanity metrics
Token counts and API calls tell you AI is running—not whether it’s delivering business value.
Manual reporting
Building AI performance reports means pulling data from multiple vendors and stitching it together in spreadsheets.
No baselines
You can’t measure improvement without knowing where you started—and most organizations have no AI performance baselines.
Engineering-only dashboards
AI analytics are built for developers, not the business leaders who approve budgets and set strategy.
The Solution
KPIs That Speak Your Language
Define the metrics that matter to your business—cost per resolution, time saved, revenue influenced—and track them in real time across every AI deployment, team, and vendor.
Custom KPIs
Build metrics that map to your business goals—not your vendor’s. Define KPIs at the team, department, or enterprise level with thresholds that trigger alerts when things change.
Workflow Efficiency
Drill into efficiency gains by workflow, task, and subtask. See exactly where AI delivers value—from data processing to strategic planning—with dollar amounts attached to every improvement.
Agent Comparison
Compare AI agent and model performance side by side. Benchmark success rates, costs, and business impact across vendors to optimize your AI portfolio based on actual results.
ROI Reporting
Generate board-ready reports that translate AI activity into business outcomes. Export to your existing BI tools or share dashboards directly with stakeholders who need to see the numbers.